Doctor profile directory
with specialty search and availability filters
SAAS
Website and Digital Growth
Patient Booking & Teleconsultation Platform
United StatesApp DevelopmentAIWebsite Development
IndustryHealthcare & Wellness
RegionUnited States
Services3
Duration16 weeks
Overview
A healthcare network across multiple clinics struggled to manage patient bookings, doctor schedules, and remote consultations through disconnected systems. Patients had no self-service option, front-desk staff were overwhelmed, and teleconsultation was handled through generic video call tools with no clinical integration.
The Challenge
- Patients could not book, reschedule, or cancel appointments online
- Teleconsultation had no integration with patient records or prescriptions
- Admin staff spent 3+ hours daily on manual scheduling and phone confirmations
- No centralized dashboard for clinic management to monitor performance
- Zero automated reminders, leading to a high no-show rate
What We Delivered
Neurixmedia designed and built a unified booking and teleconsultation ecosystem spanning web and mobile platforms.
Real-time appointment booking
with automated SMS and email reminders
Integrated video consultation module
with in-session prescription and notes
Patient portal
with history, documents, and payment tracking
Admin dashboard
with appointment analytics, utilization rates, and revenue reporting
Multi-clinic support
with role-based access for staff, doctors, and administrators
Project Visuals
Technology Stack
Next.jsReact NativeNode.jsPostgreSQLWebRTCAWSStripeTwilio
The Outcome
0Admin scheduling workload reduced
0Scale without added headcount
0Teleconsultation adoption exceeded targets
- Booking completion rate improved significantly from launch
- Admin scheduling workload reduced by over 60%
- No-show rate dropped after automated reminder implementation
- Teleconsultation adoption exceeded expectations within the first quarter
- Platform scaled to support multiple clinics without additional admin headcount
Scope of Work
Strategy
UX Research
UI Design
Development
QA
Launch
Training
Ongoing Optimization
Have a similar challenge?
Let's discuss how we can help your business achieve the same results.
