Privacy Policy
Effective Date: January 1, 2025
NeurixMedia FZ-LLC
RAKEZ, UAE.
1. Introduction
At NeurixMedia FZ-LLC (“NeurixMedia”, “we”, “our”, or “us”), we are committed to protecting the privacy and security of our users, clients, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with the applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“UAE PDPL”).
2. Information We Collect
We may collect the following categories of personal data:
– Name
– Email address
– Phone number
– Company name
– IP address
– Browser type and operating system
– Usage data from website interactions
– Information submitted via contact forms or support channels
We only collect the information necessary to provide our services and communicate effectively with our users.
3. How We Use Your Information
We use your personal data for the following purposes:
– To respond to your inquiries and provide customer support
– To deliver and maintain our services
– To send updates, newsletters, or marketing communications (if opted in)
– To analyse usage patterns and improve our website and offerings
– To comply with legal and regulatory obligations in the UAE
– To prevent fraud, abuse, or violations of our terms and policies
4. Legal Basis for Processing
Our legal basis for collecting and processing your personal data may include:
– Your explicit consent
– Performance of a contract with you
– Compliance with legal obligations
– Legitimate business interests, such as improving services and security
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
– Service providers and partners under contractual obligation to maintain confidentiality
– Government authorities if legally required to comply with UAE law
– Third-party applications you explicitly interact with via our platform or services
All disclosures are made with adequate security and legal safeguards in place.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by UAE law. Once no longer required, data is securely deleted or anonymized.
7. Data Security
We take data protection seriously and implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, misuse, or alteration. This includes encryption, access control, and regular security reviews.
8. Your Rights Under UAE Law
As per the UAE PDPL, you have the right to:
– Access your personal data
– Request correction of inaccurate or incomplete data
– Object to or restrict certain types of processing
– Request deletion of your data (subject to legal limitations)
– Withdraw your consent at any time
To exercise any of these rights, please contact us at: info@neurixmedia.com
9. International Transfers
If your data is transferred outside the UAE, we ensure that the destination country offers an adequate level of protection, or appropriate legal safeguards are implemented.
10. Third-Party Links
Our website may include links to external websites not operated by NeurixMedia. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies separately.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalize content. You can control or disable cookies through your browser settings.
12. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will promptly delete it.
13. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will update the “Effective Date” at the top of the policy. You are advised to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
NeurixMedia FZ-LLC
Address: P.O.Box 95069, United Arab Emirates.
Email: info@neurixmedia.com