Política de privacidad

Who we are

Neurixmedia LLC ("Neurixmedia," "we," "us") is headquartered in the United States and provides digital services to businesses in the United States, Europe, the GCC, and the Far East. This Privacy Policy describes our practices for visitors to neurixmedia.com and related properties.

Questions: contact@neurixmedia.com

Information we collect

We may collect:

• Contact and lead information — name, email, phone, company, project details, and messages you submit through contact or brief forms.
• Client portal account data — account identifiers, login and session metadata, and profile information for invited client users.
• Neurix AI Assistant conversations — questions you ask, assistant responses, session identifiers, and related metadata when you use Ask AI on our website.
• Technical and usage data — IP address, browser type, device information, pages viewed, and referral URLs.
• Cookies and similar technologies — as described in our Cookie Policy.

We do not intentionally collect sensitive categories of personal data (such as health, financial account, or government ID numbers) through public website forms.

How we use information

We use information to:

• Respond to inquiries, quotes, and service requests.
• Provide and secure the client portal and related documents.
• Operate, improve, and review Neurix AI Assistant conversations for service quality, FAQ review, and safety.
• Maintain website security, prevent abuse, and troubleshoot issues.
• Comply with legal obligations and enforce our terms.

Lead and contact form submissions

When you submit a contact or brief form, we use your details to evaluate your inquiry and communicate with you about Neurixmedia services. We do not sell your submission data to third-party marketing lists.

Client portal data

If you are invited to the Neurixmedia client portal, we process account credentials, session data, and client-specific project or document metadata needed to provide portal access. Portal access is limited to authorized users associated with your organization.

Neurix AI Assistant

Conversations with the Neurix AI Assistant may be stored and reviewed to improve responses, maintain service quality, and identify content that may be promoted to FAQs. The assistant provides general information about Neurixmedia services — not professional, legal, financial, medical, or immigration advice.

Cookies and analytics

We use essential cookies for site operation and may use analytics or preference cookies when enabled. See our Cookie Policy for details and management options.

How we share information

We may share information with service providers that help us host, secure, or operate our website and business systems (for example, hosting, email infrastructure, or analytics when enabled). We require appropriate safeguards and use data only for authorized purposes.

We may disclose information if required by law, to protect rights and safety, or in connection with a business transaction subject to applicable law.

Data retention

We retain information for as long as needed to fulfill the purposes described in this policy, including inquiry follow-up, portal access, AI conversation review, security logs, and legal compliance. Retention periods vary by data type and business need.

Data security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure. We do not claim formal security or compliance certifications unless explicitly published on our website.

Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. To submit a request, contact contact@neurixmedia.com. We may need to verify your identity before responding.

Children's privacy

Our services are directed to businesses and are not intended for children under 13. We do not knowingly collect personal information from children under 13.

International visitors

Neurixmedia is based in the United States. If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate, subject to applicable law.

Policy updates

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the website after changes constitutes acceptance of the updated policy.

Legal review notice

This policy is provided for website transparency and operational clarity. It is not legal advice. Formal governing terms may require review by qualified legal counsel for your jurisdiction.