Centre de confiance

Overview

Neurixmedia maintains practical privacy, security, and vendor readiness practices for clients, partners, and procurement teams evaluating our website, client portal, and product offerings.

This page summarizes our current posture. It is not a certification statement and does not replace signed agreements or formal security documentation shared during an active project.

Data hosting

Client portal application and database services are intended to run in a U.S. deployment region when configured for production hosting. Final hosting location depends on the approved Railway deployment region and approved third-party services used for a given environment.

Neurixmedia does not represent that all data is stored exclusively in the United States until production deployment and subprocessors are confirmed for a specific client or project.

Data privacy

Key data categories and uses include:

• Privacy Policy — our primary public privacy disclosure.
• Contact and brief form submissions — used to respond to inquiries and evaluate project fit.
• Client Portal account and session data — used to provide secure access for invited client users.
• Neurix AI Assistant conversation data — used for inquiry handling, service delivery, support, and FAQ improvement.

Security practices

Current security-oriented practices include:

• Protected admin routes for internal operations.
• Protected client portal sessions for invited users.
• Hashed invite tokens with single-use invite acceptance.
• Role-based access boundaries between admin and client contexts.
• No storage of raw invite tokens in admin list or detail responses.
• No intentional public exposure of secrets in website responses.
• Secure server-side environment variables for sensitive configuration.

AI Assistant safety

The public Neurix AI Assistant is FAQ-first and scoped to Neurixmedia services, pricing approach, process, products, case studies, and contact guidance.

It does not provide professional medical, legal, financial, immigration, or other regulated advice. Conversation logs may support service improvement and FAQ review as described in our Privacy Policy.

Vendor readiness

Neurixmedia offers a U.S. business presence for procurement discussion, NDA-friendly collaboration, and access to Privacy, Terms, Cookie Policy, and this Trust Center.

Security documentation can be shared on request when relevant to an active opportunity. Formal compliance documents are provided only when available and approved for the specific engagement.

Subprocessors

Current and planned service providers may include hosting, email, analytics, AI, storage, and communication providers. Railway may be used as a planned hosting provider when production deployment is approved.

A final subprocessor list should be confirmed before production launch and shared with clients when required by contract or procurement review.

Compliance status

Neurixmedia is building its vendor readiness and security documentation foundation. SOC 2, ISO 27001, and HIPAA are not currently claimed as certified Neurixmedia controls on this website.

Formal certification status will be published only after verified completion and internal approval.

Liens de politique

• Politique de confidentialité — Comment nous collectons et utilisons les informations.
• Conditions d'utilisation — Conditions d'utilisation du site et du portail.
• Politique relative aux cookies — Cookies et technologies similaires.
• Contact — Contactez notre équipe pour les questions de sécurité ou d'achats.

Contact

Questions sécurité ou achats : contact@neurixmedia.com